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Spanish Client Services Representatve

  • Location

    City of London, London

  • Sector:

    HR & Executive Support

  • Job type:

    Permanent

  • Salary:

    Up to £25000.00 per annum

  • Contact:

    Tracy Freeman

  • Contact email:

    Tracy@kennedypearce.com

  • Job ref:

    BBBH17081_1620218620

  • Published:

    5 months ago

Spanish Client Services Representative

My Client who are an FX Client based in the heart of the City are looking to hire a Client Services Administrator who speaks fluent Spanish to join their growing team.

Ideal candidate would have worked within Financial Services previously but MUST speak Spanish.

Working Hours:

1:00 pm - 10:00 pm (or shift equivalent)

Duties as a Spanish Client Services Administrator:

  • Liaising with Spanish clients
  • Administrative duties including account set-up, paperwork and filing
  • Assisting with Account Management checks
  • Providing professional support to clients and partners
  • Monitoring and handling client queries in support inbox
  • Provide reports with the support of internal systems to clients or other departments
  • Assist clients with the deposit and withdrawal process and provide guidance on payment systems
  • Dealing with chargebacks
  • Administrative Salesforce duties
  • Report any potential issues for client facing technology using the monday.com system.
  • Providing assistance to the Compliance Department and other executives for preparing regulatory reports and any other administration

Requirements of the Spanish Client Services Administrator:

  • Fluent in Spanish
  • Establish and maintain a good & professional relationship with clients, colleagues and partners.
  • Ensure you pay attention to detail in all aspects of the role

Perks of working for this firm:

  • Agile / Flexible working
  • Progression programmes
  • Friendly, fun and sociable team
  • Benefits and bonuses

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