Our client, a not-for-profit organisation, are looking for a Training Coordinator to join their Grantham based team.

The Training Co-ordinator will provide administration support to all aspects of training activity and will liaise closely with the Programme Development Executive and Head of Education and Professional Development.

This is a fantastic opportunity for someone who has previous experience in a Training/LMS role looking for a chance to develop and grow.

Our client has a hybrid working policy with baseline attendance required at the office 2 days per week.

Responsibilities:

• Creating booking portal for new training courses and education events
• Updating relevant webpages
• Ensuring accurate recording of learner data on CRM and elsewhere
• Create marketing plans for all courses and work with relevant teams to facilitate internal and external promotion
• Processing learner registrations for all existing and future TA courses
• Creating appropriate documentation for all training events (e.g. delegate badges, learner packs, etc.) and liaising with facilities team to ensuring rooms are booked and catering arranged
• Provide student support throughout the learner journey, liaising with learners and tutors as necessary.
• Ensuring directory of tutor details and their CPD records is maintained.
• Supporting internal quality assurance process and ensuring that feedback is sought and collated electronically using SurveyMonkey.
• Liaising with relevant teams regarding registrants for qualifications
• Administering examinations at the Training Academy:
• Updating website and registration portal
• Ensuring internal rooms are booked
• Collating examination registrants
• Exam invigilation
• Liaising with and collating alternative examination venues
• Providing relevant teams with accurate exam candidate lists
• Sending out examination results
• Providing membership team with accurate information regarding learners who are eligible for free membership
• Facilitate all aspects of INFORM webinars post-sale, including delivering introductory presentation and facilitation of Q&A session.
• Facilitating the delivery of the programme (liaising with MP Skills on the delivery of courses, managing submissions to the scheme)

Key skills and experience:

• Administration and IT skills including setting up and hosting webinars
• Organisation and time management skills
• Excellent written and verbal communication skills, internally and externally
• Able to take ownership of projects and deliver on time using initiative
• Able to work adaptably as part of a team
• Methodical with excellent eye for detail and desire to work accurately
• Ability to work on multiple projects simultaneously to tight deadlines
• Presentation and verbal communication skills
• Knowledge/experience of training sector
• Technical knowledge in MMM or other related STEM discipline