Training coordinator

Posted 26 July 2022
Salary £25000 - £30000 per annum + hybrid working
Job type Permanent
DisciplineHR & Executive Support
Contact NameLily Rivers

Job description

Our client, a not-for-profit organisation, are looking for a Training Coordinator to join their Grantham based team.

The Training Co-ordinator will provide administration support to all aspects of training activity and will liaise closely with the Programme Development Executive and Head of Education and Professional Development.

This is a fantastic opportunity for someone who has previous experience in a Training/LMS role looking for a chance to develop and grow.

Our client has a hybrid working policy with baseline attendance required at the office 2 days per week.


  • Creating booking portal for new training courses and education events
  • Updating relevant webpages
  • Ensuring accurate recording of learner data on CRM and elsewhere
  • Create marketing plans for all courses and work with relevant teams to facilitate internal and external promotion
  • Processing learner registrations for all existing and future TA courses
  • Creating appropriate documentation for all training events (e.g. delegate badges, learner packs, etc.) and liaising with facilities team to ensuring rooms are booked and catering arranged
  • Provide student support throughout the learner journey, liaising with learners and tutors as necessary.
  • Ensuring directory of tutor details and their CPD records is maintained.
  • Supporting internal quality assurance process and ensuring that feedback is sought and collated electronically using SurveyMonkey.
  • Liaising with relevant teams regarding registrants for qualifications
  • Administering examinations at the Training Academy:
  • Updating website and registration portal
  • Ensuring internal rooms are booked
  • Collating examination registrants
  • Exam invigilation
  • Liaising with and collating alternative examination venues
  • Providing relevant teams with accurate exam candidate lists
  • Sending out examination results
  • Providing membership team with accurate information regarding learners who are eligible for free membership
  • Facilitate all aspects of INFORM webinars post-sale, including delivering introductory presentation and facilitation of Q&A session.
  • Facilitating the delivery of the programme (liaising with MP Skills on the delivery of courses, managing submissions to the scheme)

Key skills and experience:

  • Administration and IT skills including setting up and hosting webinars
  • Organisation and time management skills
  • Excellent written and verbal communication skills, internally and externally
  • Able to take ownership of projects and deliver on time using initiative
  • Able to work adaptably as part of a team
  • Methodical with excellent eye for detail and desire to work accurately
  • Ability to work on multiple projects simultaneously to tight deadlines
  • Presentation and verbal communication skills
  • Knowledge/experience of training sector
  • Technical knowledge in MMM or other related STEM discipline